About Us
What we do
TriAdon Pty Ltd. are an International Business Process Offshoring Company (BPO), We recruit talented staff on your behalf.TriAdon are the crucial element in providing talented home-based Philippine staff to organisations, offering over 80 administrative and professional job roles that work to your time zone.
Our Global Business Managers (GBM) are based internationally with expertise in all industries. We understand your business needs and work with you to place candidates that encompass the right skill match to achieve your business objectives.
TriAdon’s refined business process, ongoing feedback and statistics ensure client satisfaction.
Our dedicated TriAdon Global Business Managers work with you to understand your business needs and provide you with a panel of candidates for you to choose from. TriAdon present only the best candidates that encompass the right skill match to achieve your business objectives saving you money.
At TriAdon we take pride in creating an environment where people thrive, built on values such as, Trust, Respect, Innovation Accountability, Diversity, Ownership and Never give up attitude.
The BPO industry
The BPO industry relies on cloud-based technologies and is experiencing rapid growth. Deloitte’s 2018 Global outsourcing Survey revealed 93% of organisations are considering or adopting cloud solutions.Industry leaders are using BPO services to cut cost, scale, recruit talent, and enhance service quality so they can focus on their core business, to deliver on business-critical objectives. In 2020 Commonwealth Bank of Australia announced that it will be working towards moving 95% of their business to the public cloud and currently adopt global shared services.
Deloitte’s surveyed businesses around the world on the reasons why they use outsourcing. The main reasons included cutting costs, focus on core business, solving capacity issues and enhancing service quality.
In 2020, COVID-19 pandemic has caused fear for employee health and safety, seeing a trend in organisations moving to a work from home, cloud-based platform. A remote workforce presents many challenges for organisations in staff monitoring and motivation. Organisations resisting digital transformation have felt the full impact to revenues within their business. The landscape in how we conduct business has changed forever with work from home being the way of the future!
Work from home
Forbes article March 2020 by Bernard Marr points out the unexpected outcome of COVID-19 is that companies realize the benefits of fast-tracking digital transformation.Twitter and other large organizations encouraged their employees to work from home, and other companies such as Google and JPMorgan were building remote working policies in the event they needed to shift to a work from home model so it is business as usual.
The coronavirus could actually make working from home more commonplace
The Australian financial Review surveyed 5000 workers revealing 70% of workers that have moved to a work from home environment reported the same level or increased productivity, with 30% of workers reporting a reduction in stress levels. (AFR)
Using TriAdon BPO services offers a cost saving to wages of by upto 70% on domestic wages in countries like Australia, NZ, UK, USA and Canada. Adopting a Philippine home based workforce can help you focus on your core business and invest in local talent to achieve business objectives.
This is the TRIADON way…… Try it on with TriAdon!
TriAdon are a world class BPO offshoring partner with an international team of experienced professionals with expertise spanning across many industries so we understand your business needs and work with you to place candidates that encompasses the right skill match to achieve your business objectives.
Try it on with TriAdon and see the benefits to your business such as, cost savings, enhanced customer service, and business scaling.
Try it on with TriAdon and see the benefits to your business such as, cost savings, enhanced customer service, and business scaling.
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Pierre Therry Chief Executive Officer International Company Proprietor/Director
Sales & Marketing
Construction Industry
Retail Management
Law Enforcement/ Gambling
Surveillance and Security -
Karen Walshe Chief Operating Officer Business Proprietor
Health & Wellbeing
FMCG Sales & Marketing
Pharmaceutical Marketing
Construction Industry
BA Business Marketing
BA Health Science
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Bradley Fernandez Law Enforcement
Infrastructure Security
Project Management & Marketing
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Corey Lower Large scale Operations and Change Management
Insurance Market
National and International Contact Centres
Team Management
Customer Retention
Sales and Service
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Craig Carnell Business Proprietor
Purchasing & Procurement
Sales & Marketing
Planning & Production
Social & Business Networking
FMCG Product Sourcing
Business Management
Law Enforcement / Gambling
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Danny Hord Medical Industry
BA (Sport & Exercise Management)
Pharmaceutical key account management
Hospital specialist account management
Health and Fitness
Medical Sales
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Darren Thomas Airline Industry Veteran
Health and Safety advisor
Cabin Safety auditor
Facilitator/ Trainer ( Cert IV )
Bachelor of Arts ( Communications )
Diploma in Education
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Dennis Mercuri MSF - Director Oil & Petroleum Industry
Law- Enforcement / Investigative
Construction Industry
Retail Management
Banking & Finance Industry
Fraud & Investigations Finance
Business Development Director
Facility Management Industry (National & International)
Corporate & Senior Management
(BCom)-Finance
(MBA)-Master's in Business Administration
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Jiani Meiring Navy Intelligence
Public Relations
N6 Marketing Management
Marketing Product
Retail Price Information Manager
Property specialist
Residential & Commercial
Administration
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Jodie Seeto Office/Admin Manager
PA/Secretary
Customer Service
Travel and Tourism
Retail Management
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Johan Van Der Westhuizen Internet of things (IOT)
Mobile Financial Services (MFS)
Building Management Solutions (BMS)
Heating, Ventilation & Air Conditioning (HVAC)
Information & Communication Technologies (ICT)
Technology, Multimedia & Telecommunications (TMT)
Triple-P Based Negotiations (Public/Private/Partnerships)
MBA Post Graduate Diploma - Program Leadership Development
Platforms & Software Service (PAAS / SAAS)
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Kay Holman Business Proprietor
Customer Experience Specialist
Qual & Quant Researcher
FMCG Sales & Marketing
PR, Advertising & Events
Eco Product Innovation
Commercial Horticulturist
Building & Construction Industry
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Kenneth Sutherland Hospitality industry
Customer service
Corporate Event Management
Hotel Team Leader
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Maritza Kiss Sales and Marketing
Leadership and Management
Admin / Office Manager
Property Manager
Customer Service
Retail
E-commerce
Advanced Diploma of Leadership and Management
Diploma of Business
Certificate IV Business
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Nicki Green Sales & marketing
Construction
Customer service
Senior Data capturer
PA / Secretary
Sales Representative
Key Accounts Manager
Office / Admin Manager
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Riaan DuPlooy Organisational structure strategy
Product development
Creative design
Operations
IT
Finance
HR and legal
Business proprietor
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Richard Falconer Sales & Marketing
Events Organisation/ Management
B 2 B conference organiser & management
Brand Activations & promotion
Business/ Marketing/ Staff/ Publishing Management
Basic Engineering & Materials Handling
Debtors & Creditors
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Rishi Saeed Marketing Management
Business Development
Public Relation
Sales & Marketing
Customer Service
Trading
Event Management
Real State
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Ronny Russell Retail management
Distribution
Sales & marketing
International Brands Manager
Gambling
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Tina Dos Santos Business Proprietor
Insurance underwriting and claims
Corporate insurance broker
Commercial and aviation broker
Franchisee and broker consultant
Offshoring versus Outsourcing
Companies have been adopting outsourcing for quite some time to save on costs, improve productivity, access expertise in areas such as Manufacturing, Finance, I.T. and HR services just to name a few.Outsourcing can be done within a country or offshore and is employing services on an “as needed” contract basis. Adopting an offshore team with TriAdon Pty Ltd offers considerable cost savings for business’s in Australia, NZ, UK, USA and Canada, with the potential to save up to 70% on local based wages.
Following is a table from Delloite’s 2019 Global Shared Services Report. This report shows that the most used services by Global Business Services (GBS) are Finance, HR and I.T and that the largest organisations are best a leveraging GBS models providing higher values at a lower cost. Creating a business partnership with a BPO organisation like TriAdon will help you become more competitive in a global market so you too can leverage GBS to provide better value at lower cost.
Here is a graph from Delloite’s 2019 Global Shared Services Report. This report shows that the most used service by Global Business Services (GBS) are Finance, HR and I.T. and that the largest organisations are best a leveraging GBS models providing higher values at a lower cost. Creating a business partnership with a BPO organisation like TriAdon will help you become more competitive in a global market so you too can leverage GBS to provide better value.
Source: 2019 Global Shared Services Survey Report
Cost Efficient
- The primary reason why companies outsource business processes to offshore partners is to drastically reduce the cost of wages associated with first world countries.
- TriAdon can offer savings of up to 70% to wages through the use of BPO where the same duties are performed at a fraction of the cost.
- The cost of living in the Philippines is much lower than that of countries like Australia, UK, USA, NZ and Canada, therefore, BPO employees receive above minimum salary resulting in improved standards of living.
Excellent English Language
- Filipinos have a 97% English literacy rate and are known to be excellent English speakers.
- The Philippines was an American colony up until 1946 when independence was declared.
- English is an official language of the Philippines and the majority of the population speak American English.
- According to Deloitte’s recent survey 2019 the Philippines are ranked in the top 3 for global shared services.
- The BPO industry has grown considerably in the Philippines, their accuracy for pronunciation, articulation, grammar and neutral accent being a contributing factor to why Philippines should be your first choice to create your winning team!
Expertise
- Many Filipinos are university degree qualified and work on continuing their education through low cost and free online training platforms.
- Filipino workers are very versatile, skilful and resourceful showing an aptitude to acquire knowledge to improve their skillset.
- Candidates have a broad range of skills to draw upon it enables flexibility within their job roles to perform other tasks.
- Filipinos are willing to undertake training in order to add value and help achieve business objectives.
- Our talented candidates are professionals who span across all industry sectors.
- Employing a TriAdon candidate will save you money without compromising quality.
Work Culture
Filipinos are very happy, positive people who are very hard-working, determined and value their jobs. They are quick learners who are open to learning and developing their skill set. BPO employees in the Philippines are willing to work around the clock. This means that candidates can work to your time zone or outside of your operational hours, thereby, increasing business capacity and supporting 24/7 operation of your business.
Time zone
Candidates can work to your time zone no matter where you are located in the world, or outside of your businesses operating hours, thereby, increasing business capacity and supporting 24/7 operation of your business. Whatever your needs are, we have the solution!Government supported
The Philippine Government rely on foreign investors to helps support their economy, create jobs and develop infrastructure.
People and Culture
Filipinos are some of the happiest people in the world, they are very sociable and easy to interact with and will go out of their way to make others feel comfortable. Filipino’s value family above all and have a work culture like no other.... it is a way of life!The Philippines is one of the most diverse countries in Asia and is probably the best country to consider when choosing an offshoring partner, Filipino’s understand and live a western style culture, speak English and are very religious practising Christianity.
Although the Philippines have a strong western culture it is important to understand their eastern roots and key cultural concepts to get the most out of your Philippine based staff. Filipinos take pride in their work and value building relationships with others in order to better provide for their families and contribute to their company's success. Filipinos have a great work ethic, they are hard-working, outgoing, eager to please and friendly.
Mahiyain is very important in the Philippine culture is the key concept of pride or "saving face" and is a big deal especially in work culture. Often, Filipinos are not very confrontational and value their reputation and hierarchy. They go out of their way to avoid losing face or being embarrassed in public settings extreme importance is placed on how others see them.
The Philippines have a huge talent pool for you to choose from and our experienced team of GBM’s at TriAdon will help you find the right match for your business needs.
Mahiyain is very important in the Philippine culture is the key concept of pride or "saving face" and is a big deal especially in work culture. Often, Filipinos are not very confrontational and value their reputation and hierarchy. They go out of their way to avoid losing face or being embarrassed in public settings extreme importance is placed on how others see them.
The Philippines have a huge talent pool for you to choose from and our experienced team of GBM’s at TriAdon will help you find the right match for your business needs.
The Philippines have a huge talent pool for you to choose from and our experienced team of GBM’s at TriAdon will help you find the right match for your business needs.
