About Us

Triadon

What we do

TriAdon Pty Ltd. are an International Business Process Offshoring Company (BPO), We recruit talented staff on your behalf.

TriAdon are the crucial element in providing talented home-based Philippine staff to organisations, offering over 80 administrative and professional job roles that work to your time zone.

Our Global Business Managers (GBM) are based internationally with expertise in all industries. We understand your business needs and work with you to place candidates that encompass the right skill match to achieve your business objectives.

TriAdon’s refined business process, ongoing feedback and statistics ensure client satisfaction.

Our dedicated TriAdon Global Business Managers work with you to understand your business needs and provide you with a panel of candidates for you to choose from. TriAdon present only the best candidates that encompass the right skill match to achieve your business objectives saving you money.

At TriAdon we take pride in creating an environment where people thrive, built on values such as, Trust, Respect, Innovation Accountability, Diversity, Ownership and Never give up attitude.

The BPO industry

The BPO industry relies on cloud-based technologies and is experiencing rapid growth. Deloitte’s 2018 Global outsourcing Survey revealed 93% of organisations are considering or adopting cloud solutions.

Industry leaders are using BPO services to cut cost, scale, recruit talent, and enhance service quality so they can focus on their core business, to deliver on business-critical objectives. In 2020 Commonwealth Bank of Australia announced that it will be working towards moving 95% of their business to the public cloud and currently adopt global shared services.

Deloitte’s surveyed businesses around the world on the reasons why they use outsourcing. The main reasons included cutting costs, focus on core business, solving capacity issues and enhancing service quality.

In 2020, COVID-19 pandemic has caused fear for employee health and safety, seeing a trend in organisations moving to a work from home, cloud-based platform. A remote workforce presents many challenges for organisations in staff monitoring and motivation. Organisations resisting digital transformation have felt the full impact to revenues within their business. The landscape in how we conduct business has changed forever with work from home being the way of the future!
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Work from home

Forbes article March 2020 by Bernard Marr points out the unexpected outcome of COVID-19 is that companies realize the benefits of fast-tracking digital transformation.

Twitter and other large organizations encouraged their employees to work from home, and other companies such as Google and JPMorgan were building remote working policies in the event they needed to shift to a work from home model so it is business as usual.
The coronavirus could actually make working from home more commonplace

The Australian financial Review surveyed 5000 workers revealing 70% of workers that have moved to a work from home environment reported the same level or increased productivity, with 30% of workers reporting a reduction in stress levels. (AFR)

Using TriAdon BPO services offers a cost saving to wages of by upto 70% on domestic wages in countries like Australia, NZ, UK, USA and Canada. Adopting a Philippine home based workforce can help you focus on your core business and invest in local talent to achieve business objectives.
Triadon
This is the TRIADON way…… Try it on with TriAdon!
TriAdon are a world class BPO offshoring partner with an international team of experienced professionals with expertise spanning across many industries so we understand your business needs and work with you to place candidates that encompasses the right skill match to achieve your business objectives.
Try it on with TriAdon and see the benefits to your business such as, cost savings, enhanced customer service, and business scaling.
Senior Executive Team
  • Pierre Therry Chief Executive Officer International Company Proprietor/Director
    Sales & Marketing
    Construction Industry
    Retail Management
    Law Enforcement/ Gambling
    Surveillance and Security
  • Karen Walshe Chief Operating Officer Business Proprietor
    Health & Wellbeing
    FMCG Sales & Marketing
    Pharmaceutical Marketing
    Construction Industry
    BA Business Marketing
    BA Health Science
Global Business Managers
  • Bradley Fernandez Law Enforcement
    Infrastructure Security
    Project Management & Marketing
  • Corey Lower Large scale Operations and Change Management
    Insurance Market
    National and International Contact Centres
    Team Management
    Customer Retention
    Sales and Service
  • Craig Carnell Business Proprietor
    Purchasing & Procurement
    Sales & Marketing
    Planning & Production
    Social & Business Networking
    FMCG Product Sourcing
    Business Management
    Law Enforcement / Gambling
  • Danny Hord Medical Industry
    BA (Sport & Exercise Management)
    Pharmaceutical key account management
    Hospital specialist account management
    Health and Fitness
    Medical Sales
  • Darren Thomas Airline Industry Veteran
    Health and Safety advisor
    Cabin Safety auditor
    Facilitator/ Trainer ( Cert IV )
    Bachelor of Arts ( Communications )
    Diploma in Education
  • Dave Wilson Sales & Marketing
    Retail
    Industrial
    Commercial
    Mining
    Real Estate
  • Jiani Meiring Navy Intelligence
    Public Relations
    N6 Marketing Management
    Marketing Product
    Retail Price Information Manager
    Property specialist
    Residential & Commercial
    Administration
  • Kay Holman Business Proprietor
    Customer Experience Specialist
    Qual & Quant Researcher
    FMCG Sales & Marketing
    PR, Advertising & Events
    Eco Product Innovation
    Commercial Horticulturist
    Building & Construction Industry
  • Kenneth Sutherland Hospitality industry
    Customer service
    Corporate Event Management
    Hotel Team Leader
  • Nicki Green Sales & marketing
    Construction
    Customer service
    Senior Data capturer
    PA / Secretary
    Sales Representative
    Key Accounts Manager
    Office / Admin Manager
  • Riaan DuPlooy Organisational structure strategy
    Product development
    Creative design
    Operations
    IT
    Finance
    HR and legal
    Business proprietor
  • Richard Falconer Sales & Marketing
    Events Organisation/ Management
    B 2 B conference organiser & management
    Brand Activations & promotion
    Business/ Marketing/ Staff/ Publishing Management
    Basic Engineering & Materials Handling
    Debtors & Creditors
  • Ronny Russell Retail management
    Distribution
    Sales & marketing
    International Brands Manager
    Gambling
  • Tina Dos Santos Business Proprietor
    Insurance underwriting and claims
    Corporate insurance broker
    Commercial and aviation broker
    Franchisee and broker consultant
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Offshoring versus Outsourcing

Companies have been adopting outsourcing for quite some time to save on costs, improve productivity, access expertise in areas such as Manufacturing, Finance, I.T. and HR services just to name a few.

Outsourcing can be done within a country or offshore and is employing services on an “as needed” contract basis. Adopting an offshore team with TriAdon Pty Ltd offers considerable cost savings for business’s in Australia, NZ, UK, USA and Canada, with the potential to save up to 70% on local based wages.

Following is a table from Delloite’s 2019 Global Shared Services Report. This report shows that the most used services by Global Business Services (GBS) are Finance, HR and I.T and that the largest organisations are best a leveraging GBS models providing higher values at a lower cost. Creating a business partnership with a BPO organisation like TriAdon will help you become more competitive in a global market so you too can leverage GBS to provide better value at lower cost.

Here is a graph from Delloite’s 2019 Global Shared Services Report. This report shows that the most used service by Global Business Services (GBS) are Finance, HR and I.T. and that the largest organisations are best a leveraging GBS models providing higher values at a lower cost. Creating a business partnership with a BPO organisation like TriAdon will help you become more competitive in a global market so you too can leverage GBS to provide better value.
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Source: 2019 Global Shared Services Survey Report
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Cost Efficient

  • The primary reason why companies outsource business processes to offshore partners is to drastically reduce the cost of wages associated with first world countries.
  • TriAdon can offer savings of up to 70% to wages through the use of BPO where the same duties are performed at a fraction of the cost.
  • The cost of living in the Philippines is much lower than that of countries like Australia, UK, USA, NZ and Canada, therefore, BPO employees receive above minimum salary resulting in improved standards of living.

Excellent English Language

  • Filipinos have a 97% English literacy rate and are known to be excellent English speakers.
  •  
  • The Philippines was an American colony up until 1946 when independence was declared.
  • English is an official language of the Philippines and the majority of the population speak native American English.
  • According to Deloitte’s recent survey 2019 the Philippines are ranked in the top 3 for global shared services.
  • The BPO industry has grown considerably in the Philippines, their accuracy for pronunciation, articulation, grammar and neutral accent being a contributing factor to why Philippines should be your first choice to create your winning team!
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Expertise

  • Many Filipinos are university degree qualified and work on continuing their education through low cost and free online training platforms.
  • Filipino workers are very versatile, skilful and resourceful showing an aptitude to acquire knowledge to improve their skillset.
  • Candidates have a broad range of skills to draw upon it enables flexibility within their job roles to perform other tasks.
  • Filipinos are willing to undertake training in order to add value and help achieve business objectives.
  • Our talented candidates are professionals who span across all industry sectors.
  • Employing a TriAdon candidate will save you money without compromising quality.

Work Culture

Filipinos are very happy, positive people who are very hard-working, determined and value their jobs. They are quick learners who are open to learning and developing their skill set. BPO employees in the Philippines are willing to work around the clock. This means that candidates can work to your time zone or outside of your operational hours, thereby, increasing business capacity and supporting 24/7 operation of your business.
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Time zone

Candidates can work to your time zone no matter where you are located in the world, or outside of your businesses operating hours, thereby, increasing business capacity and supporting 24/7 operation of your business. Whatever your needs are, we have the solution!

Government supported

The Philippine Government rely on foreign investors to helps support their economy, create jobs and develop infrastructure.
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People and Culture

Filipinos are some of the happiest people in the world, they are very sociable and easy to interact with and will go out of their way to make others feel comfortable. Filipino’s value family above all and have a work culture like no other.... it is a way of life!

The Philippines is one of the most diverse countries in Asia and is probably the best country to consider when choosing an offshoring partner, Filipino’s understand and live a western style culture, speak English and are very religious practising Christianity.

Although the Philippines have a strong western culture it is important to understand their eastern roots and key cultural concepts to get the most out of your Philippine based staff. Filipinos take pride in their work and value building relationships with others in order to better provide for their families and contribute to their company's success. Filipinos have a great work ethic, they are hard-working, outgoing, eager to please and friendly.

Mahiyain is very important in the Philippine culture is the key concept of pride or "saving face" and is a big deal especially in work culture. Often, Filipinos are not very confrontational and value their reputation and hierarchy. They go out of their way to avoid losing face or being embarrassed in public settings extreme importance is placed on how others see them.

The Philippines have a huge talent pool for you to choose from and our experienced team of GBM’s at TriAdon will help you find the right match for your business needs.
Triadon
Mahiyain is very important in the Philippine culture is the key concept of pride or "saving face" and is a big deal especially in work culture. Often, Filipinos are not very confrontational and value their reputation and hierarchy. They go out of their way to avoid losing face or being embarrassed in public settings extreme importance is placed on how others see them.

The Philippines have a huge talent pool for you to choose from and our experienced team of GBM’s at TriAdon will help you find the right match for your business needs.
Triadon